Diagnosing an illness will first require the specific symptoms to be accurately identified. This is the best way to find a cure for an ailment. Another term used to describe a similar scenario within a business environment is “pain points”. Pain points are simply aspects of an organisation that could be improved.
For instance, one business might be struggling with outdated CRM software. Another may be primarily concerned with how to accurately monitor sales pipelines, or to support a hybrid work environment. Either way, these situations normally indicate that legacy approaches are no longer sufficient. How does bespoke software fit into the picture?
Attempting to Force a Square Peg Into a Round Hole
This is a perfect way to describe a business that continues to rely on legacy software systems even when stakeholders are aware that modern solutions are available. Similar to employing dial-up Internet to access a streaming video portal, the results will always be less than favourable.
There are plenty of examples which can be used to reinforce these observations. Data entry bottlenecks, poor sales figures, the ability to proactively monitor big data, and systems that are incompatible with one another represent some common (and avoidable) situations.
This is why astute enterprises are no longer relying on in-house teams alone when performing any type of transition. They instead partner with reliable vendors of bespoke software such as Pixel Fusion; allowing trained professionals to perform the “leg work” so that every base is covered (even before the physical process begins).
What Advantages Will Customised Software Offer?
Although the arguments outlined above are impossible to deny, it is still wise to reinforce their importance with the help of a real-world example. Let us imagine that a business is keen to implement a POS system capable of supporting cryptocurrency transfers. This only stands to reason when we consider that such payment alternatives are enjoying a massive rise in popularity. However, the firm has little experience with technical concepts such as Web3 payments, decentralised finance, and the blockchain. In this case, working in tandem with a provider of bespoke e-commerce software can tackle several concerns, including:
- Two-factor authentication (2FA)
- Which tokens will be accepted
- SSL encryption
- Creating a user-friendly interface
Note that cryptocurrency payment gateways are only one scenario. Others include automated chatbots, dedicated CRM packages, and in-house IT solutions. Generic software hardly provides the level of flexibility needed to ensure an operational breakthrough.
Planning Ahead
Let’s also mention that bespoke software is not only intended to address the problems of today. It is just as capable of tackling issues that may arise in the distant future. This guarantees that businesses will keep abreast of the latest advancements, and are able to adapt to the winds of digital change. In a world defined by continuous quality improvement, there is simply no room for outdated software when cutting-edge alternatives are available.
