Watch for tech updates in the Monitor every other week
Tech at IU is constantly evolving to help students do their best work. University Information Technology Services (UITS) runs the tech at IU. Every other week, you’ll receive this newsletter, called the Monitor, to keep you informed about the top-notch tech IU offers every student.
Here are important tech updates to make sure you have a great start to the semester:
IU Exchange email migration
To safeguard student data, all student email has migrated from Gmail to Microsoft Exchange. This means you no longer have access to the Gmail accounts associated with your IU email.
More security for your new email situation
IU has added an extra layer of security for logging into Exchange Online. If you receive a message saying, “Your email access has been blocked,” you may need to complete a profile reset. You can still access your email through other means such as through mail.iu.edu on a laptop, tablet, or desktop.
The Duo Two-Step authentication
Duo is no longer able to call or text a number to access two-step authentication. Instead, you must authenticate logins via push notifications on the Duo mobile app or through a reusable specialty hardware token. These tokens are distributed for free by the Support Center.
Stop by a walk-in Support Center for Duo token
Friendly reminder: beware of phishing
New students are especially susceptible to phishing emails, but everyone at IU is vulnerable. These emails can come from a variety of sources, even other IU accounts that have been phished, and can try to steal a range of personal information.
How to hook up your gaming console or smart TV
Register your gaming system, smart TV, or streaming device before connecting to IU PublicNet. For wireless connection, find your console/smart TV’s wireless MAC address. Go here for wired connection. If you need help, contact the Support Center.
Visit the Getting Started Student Guide for links and tips about tech at IU. Or chat, call, or email your campus IT Support Center. We’re here to help.
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