finance

Top 10 little gestures that go a long way at work – like a 'thank you' from a manager


Workers have revealed the top 10 little things that go a long way during their working day – including receiving a cake on their birthday, socialising at the end of the day, and a free lunch. A poll, of 2,000 employees, found getting help from a colleague even though they are busy, a pat on the back for a job well done, and the flexibility to attend family commitments when needed, also featured high on the list.

And one in four (24 percent) believe an invitation for food or drinks after work is a gesture that is well received.

More than eight in 10 (84 percent) claim these kind actions make their job feel worthwhile, with 61 percent performing better as a result.

Alison Snowden, an engineer for British Gas, which commissioned the research and will be recruiting 3,500 apprentices over the next decade, said: “For me, it really is the little things that make all the difference in the workplace.

“I’ve worked in my current job for nearly 30 years now, and those small moments of appreciation are so important. One of the many benefits of taking up a trade like engineering is the instant gratification of solving a customer’s problem.

“Along with developing new skills, practical careers give you the chance to make a tangible difference to people’s lives and to the world around you, which can be extremely rewarding.”

The average employee experiences a kind gesture twice a week at work, with one in 10 claiming the positive feeling it gives them lasts for a whole day.

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And over half (55 percent) say that receiving a small act of kindness inspires them to return the favour, which workers will do four times a week, on average.

It also emerged 87 percent claim it is important for them to “know their worth” when it comes to the workplace.

But a third of those surveyed, via OnePoll.com, currently feel underappreciated – with a fifth keen to change careers in the new year, to something that will make them feel more valued.

Of those, public services and administration, IT, and energy and utilities, are among the industries they would most consider changing to.

The average 2024 job seeker has been at their current company for seven years, with 46 percent claiming their next career change will be for the long haul.

Earning a higher salary, helping others, and doing something their family can be proud of, also featured highly on the list of new job goals.

And the study revealed the things that are most valued by employees – including a good work-life balance (53 percent), quality leadership (20 percent), and training and development opportunities (15 percent).

Alison Snowden added: “For anyone considering a new role, apprenticeships are a fantastic option – whether you’re at the beginning of your working life, or looking to retrain.

“Engineering certainly gives you a lot of rewarding moments, especially working somewhere that has a supportive culture. It’s so satisfying to go into people’s homes and help them in their hour of need, leaving again having fixed the problem, and feeling good about my role in that.”

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