How can I contact Three Mobile and am I entitled to compensation?
If you’re suffering issues with your internet, call or mobile services then you may be entitled to compensation.
Internet firms usually pay out £8 for each say that broadband and phone service is not repaired after two full days of no service.
If you’re a mobile customer and you suffer from a lack of service then depending on the circumstance you may be entitled to a refund or account credit.
If you’re without service for a sustained period of time then you may have the right to leave without incurring a fee.
If you still want to complain to Three Mobile about an issue, you can contact the firm via phone, online or pop by a branch.
You can also speak to Three Mobile via its live chat service on the app
How do I check the service status of Three Mobile?
Three Mobile has a dedicated web page where you can find out if there are any problems in your area.
Three Mobile offers customers a service update page on their website.
To then find out if there are any problems, simply enter your postcode.
This aims to keep customers in the know and should confirm when any issues are resolved.
Reports soar as users face outage
Reports have continued to rise this morning as Three users face issues with the mobile network.
Over 730 reports have been made so far today, as per DownDetector.
