Honda is one of the most popular automakers in the world, and the Japanese company has earned its success by making some great cars. One of the most popular and well-reviewed cars in the Honda lineup is the Accord, but the midsize sedan has its own share of issues. Here’s a look at the 2023 Honda Accord and the biggest gripe owners had with their sedans.
This is what J.D. Power’s APEAL study found about 2023 Honda Accord owners
Every year, J.D. Power surveys tens of thousands of owners to find out what owners are thinking about their cars. The latest version of this study had responses from over 80,000 verified owners. Furthermore, all verified owners had owned their vehicles for at least 90 days.
Regarding owner demographics, Honda Accord owners aren’t that different from the segment average. About 63% of buyers were men, compared to 59% for the segment average. The median age of someone who bought a brand-new Accord was 52 years, compared to the median age of 51 years for the segment.
The most revealing part about the APEAL study asked owners to rate how their cars performed in 10 areas. The area that Accord owners liked the most was its exterior styling. This shouldn’t be a surprise since Honda fully redesigned the car for the 2023 model year, providing a new exterior. Owners also liked how it feels to drive the vehicle and its safety features. The Accord’s fuel economy and its interior design were other highlights.
The biggest issue that 2023 Accord owners had with their car
That being said, while the Honda Accord was fully redesigned, the Japanese automaker only gave the midsize sedan a single 192-hp engine option, and owners weren’t huge fans of it. Owners also weren’t impressed with the process of setting up and starting the car and didn’t like how comfortable the car was on the road. The second-to-worst aspect of the car was getting in and out of it.
However, the owners’ most significant issue with their Accord was its infotainment system. It’s not entirely clear why owners were displeased with the Accord’s infotainment system, as Honda did load it up with plenty of tech features. It’s possible that owners were dissatisfied with the touchscreen shrinking.
The prior model year of the Accord started with an 8-inch touchscreen display. However, the brand-new version of the Honda starts with a 7-inch touchscreen display. This means that the new Accord’s touch screen is an inch smaller than before, and that inch may have been enough to sway some owners.
What J.D. Power had to say about the Accord’s infotainment system
On the whole, though, the Japanese company made a lot of improvements to the midsize sedan’s infotainment system. For example, while the standard touchscreen is an inch smaller, Honda now offers a much bigger touchscreen on the model’s upscale trims. Owners can get a 12.3-inch touchscreen from those trims, which is a big improvement, since the Honda Accord’s 8-inch touchscreen was its only option.
Every Accord also comes with a 10.2-inch digital gauge cluster display, and owners can customize it a lot. Owners who choose the Touring trim also get access to Google Built-in, which is Google’s infotainment system. That said, Honda doesn’t offer Sirius XM satellite radio and a navigation system, but J.D. Power is OK with that since Apple CarPlay and Android Auto are standard features.
