Wednesday nearly half of Australia was left without internet or phone service after the country’s second largest telecommunications company experienced a service outage affecting 10 million people.
But that’s not Optus’s only problem, according to this report from the Guardian:
Optus has lost a bid in the federal court to keep secret a report on the cause of the 2022 cyber-attack — which resulted in the personal information of about 10 million customers being exposed — after a judge rejected the telco’s legal privilege claim. After the hack, the company announced in October last year that it had recruited consultancy firm Deloitte to conduct a forensic assessment of what had led to the cyber-attack.
Since then, the company has also faced an investigation by the Office of the Australian Information Commissioner, and a class action case in the federal court. As part of the class action case, law firm Slater and Gordon, acting for the applicants, had sought access to the Deloitte report that was never made public…
It came as the embattled CEO faces pressure over the company’s handling of a 14-hour outage on Wednesday, that took phone and internet services offline for 10 million customers, delayed trains, disconnected call centres and hospital phone lines. The company has not announced any independent report into the incident, but it is now subject to two government investigations and a Senate inquiry.
