Health

One in 20 told GP surgery ‘cannot help today’



Among those people who told the survey they had contacted their surgery successfully, 60.9% said they had done so by telephone and speaking to a member of staff, 20.6% did so online through a GP practice website or app, 12.5% said they had done so in person and 4.5% said they had done so using the NHS website or app.



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