The subscription offers two plans, Ola Care and Ola Care+. Both these plans are aimed at offering after-sales service to customers of its electric vehicles (EVs).
Pricing and features
The Ola Care plan is priced at Rs 1,999 per year, while Ola Care+ plan will cost Rs 2,999 annually.
The Ola Care plan will offer services such as free labour on service, theft assistance helpline, and roadside and puncture assistance. In Ola Care+, the customers will be getting annual comprehensive diagnostic, free home service and pick-up/drop, free consumables, and 24/7 doctor & ambulance service, along with all the Ola Care benefits.
According to the company, both the plans will offer customers the access to Ola’s service network which the company claims is equipped to cater to customers at the convenience of their doorstep or at their nearest Ola Experience Centres.
For an annual subscription, Ola takes care of scooter diagnostic, towing and puncture assistance and theft assistance for free. The company also provides care during breakdowns with 24×7 ambulance service, online doctor consultation, taxi for an onward journey, hotel accommodation in case of a breakdown outside city limits and vehicle custody services for user comfort.
In addition to the Zero-labour charges, Ola has also announced that it has waived any convenience fee on doorstep services, including pick-up and drop.
