technology

Is AppleCare+ worth buying for your new Apple device?


If you recently bought a new MacBook Pro 14 M2 or AirPods Pro 2, tacking on an AppleCare+ plan might be next on your list. But should you get it? The company’s in-house warranty offers a long list of benefits and is not above reminding you that accidentally dropping your shiny new iPhone can cause its quick demise.

It’s not inexpensive, however. AppleCare+ can cost more than a quarter of an iPhone, iPad, or Mac’s MSRP. That’s a lot to spend after dropping hundreds on a new Apple device, so it might only be worth your money in some situations, which we cover below.

Buy the MacBook Pro 14 M2 at Amazon

Buy the Apple AirPods Pro 2 at Amazon

What is AppleCare+?

AppleCare+ is, at its core, an insurance plan. It provides coverage for repairs that are outside the scope of the one-year limited warranty and 90 days of technical support included with every Apple device. AppleCare+ is available to all new Apple devices, including those sold through third-party retailers. It’s also available to Apple Certified Refurbished devices.

How does AppleCare+ work?

Most Apple devices provide the option to choose between two AppleCare+ plans. You can choose a two-year plan in a single payment or pay monthly.

AppleCare+ for Mac and for Apple Display is a bit different: the single payment offers three years of coverage, or you can pay annually. There is no monthly plan.

An Apple store open and lit in the dark.

Credit:
Apple

AppleCare+ works best if you live near an Apple store. You can typically take your device to the store to have it sent in for service, and if the device is bricked and the store has it in stock, you’ll probably walk out of the store with a replacement.

Phone support is included, of course. Apple’s phone support is available from 8 AM to 11 PM (EST) in North America; chat support is available when the call center is closed. Still, Apple’s in-store support is what separates it from the extended warranties most competitors offer.

Apple will prompt you to buy AppleCare+ when you buy a device, but you don’t have to make a decision immediately. Shoppers in most countries can buy AppleCare+ up to 60 days after purchasing a device.

What does AppleCare cover?

AppleCare plans vary a bit depending on the device but, in general, they cover repairs beyond that one-year warranty period. This includes product defects and accidental damage.

Readers Also Like:  How to find deleted texts on your iPhone

Coverage of accidental damage often includes a deductible, and it can get pretty steep. The deductible for an iPhone screen repair is just $29, but repair of accidental damage to a Mac’s internal hardware has a $299 deductible. Apple sets a limit of two accidental coverage claims per year for most plans.

The iPhone offers an optional theft and loss protection upgrade, in which you will be reimbursed if your device is stolen or lost. This plan requires you to keep Find My iPhone enabled and includes a $149 deductible.

How much does Apple Care cost?

A selection of Apple products that can be covered by AppleCare+

Credit:
Apple

The price of AppleCare+ varies significantly depending on the device and your region. In the United States, AppleCare+ can cost as little as $29 for the Apple AirPods or as much as $499 for a high-end Mac Pro.

AppleCare+ pricing for iPhone

  • iPhone 14 Pro and iPhone 14 Pro Max: $199 or $9.99 per month ($269 or $13.49 per month with theft and loss protection)
  • iPhone 14 Plus: $179 or $8.99 per month ($249 or $12,49 per month with theft and loss protection)
  • iPhone 14, iPhone 13, iPhone 13 mini, and iPhone 12: $149 or $7.99 per month ($219 or $11.49 per month with theft and loss protection)
  • iPhone SE: $79 or $3.99 per month ($149 or $7.49 per month with theft and loss protection)

AppleCare+ pricing for iPad

  • iPad Pro 11-inch: $129 or $5.99 per month
  • iPad Pro 12.9-inch: $149 or $7.99 per month
  • iPad Air (5th generation): $79 or $3.99 per month
  • iPad and iPad mini: $69 or $3.49 per month

AppleCare+ pricing for Apple Watch

AppleCare+ pricing for Mac

  • MacBook Air 13-inch (M1): $179 or $64.99 per year
  • MacBook Air 13-inch (M2): $199 or $69.99 per year
  • MacBook Air 15-inch (M2): $229 or $79.99 per year
  • MacBook Pro 13-inch: $249 or $89.99 per year
  • MacBook Pro 14-inch: $279 or $99.99 per year
  • MacBook Pro 16-inch: $399 or $149.99 per year
  • Mac Mini: $99 or $34.99 per year
  • iMac: $169 or $59.99 per year
  • Mac Studio: $169 or $59.99 per year
  • Mac Pro: $499 or $179.99 per year

Mac is unique in offering an annual plan instead of a monthly plan as an alternative to an upfront payment. Choosing an upfront payment provides three years of coverage, a year more than most AppleCare+ plans.

Readers Also Like:  A runaway black hole could be tearing its way through space, leaving a trail of new stars in its wake

AppleCare+ pricing for Headphones

  • AirPods, AirPods Pro, and Beats: $29
  • AirPods Max: $59

Note that standard AirPods, AirPods Pro, Beats, and AirPods Max do not offer a monthly plan.

Something else to keep in mind: AppleCare+ often has a deductible for accidental repair or theft coverage. This effectively increases the price. If spilled coffee shorts out your high-end MacBook’s motherboard, for example, a $399 AppleCare+ plan becomes a nearly $700 AppleCare+ plan (due to the $299 deductible).

Is AppleCare worth it?

No. AppleCare+ (like all extended warranty plans) is not worth most people’s money.

AppleCare+ is effectively an insurance plan. Insurance only makes money when the company pays out less in claims than it makes in premiums, which implies an average customer will pay more than they’d ever use. This makes sense when the thing you’re insuring, such as a home or car, is so expensive that a typical owner couldn’t hope to replace the loss. But this isn’t typically true of an iPhone or Mac.

Take a broken iPhone 13 display as an example. Apple charges $279 for an out-of-warranty screen repair on the iPhone 13. You’ll pay a bit more or less for other models. AppleCare+ for the iPhone 13 is $149, plus a $29 deductible for screen repair, for a total of $178. AppleCare+ saves you $101 dollars if you break the screen in its first two years. If you don’t break your screen, though, you’ve spent $149 for nothing but “peace of mind.”

Apple’s excellent customer service takes more luster off AppleCare+. Apple’s out-of-warranty repair services are reasonably priced and easy to access. It would suck to pay $279 to repair the screen on a shiny new iPhone, but it’s not so high that it feels unreasonable.

Depending on the situation, accidental damage or theft of your Apple device might be covered by renters or homeowners’ insurance. This is worth looking into when purchasing an iMac, MacBook, or another device for use primarily in your home.

Devices also lose value over time, which makes the monthly AppleCare+ plan especially hard to defend. Paying monthly to cover an iPhone 13 for four years would cost $383.52. That’s likely as much (or more) than what the phone would be worth by the end of that time period, which makes the plan moot if you dropped and broke the phone towards the end of this time span. The monthly premiums you paid for coverage would be similar to the value lost.

An illustration of a person repairing an Apple iPhone

Credit:
Apple

There are exceptions, such as the cost of replacing an iPhone display, but tech-savvy users can also save money by repairing Apple devices at home. Apple announced a new self-service repair program that makes individual components available. The service launched in early 2022 for the iPhone 13 and iPhone 12, and has expanded to include most current products (headphones and earbuds are expectedly not included).

Readers Also Like:  UK regulator says it may clear Microsoft's new Activision Blizzard takeover offer

While AppleCare+ is not a great value for most people, there are exceptions. It can be useful for people who own the most expensive Apple devices. A top-tier MacBook Pro can exceed $5,000 and a high-end iMac can exceed $10,000. That’s a big investment. You may not be able to immediately afford a replacement if the Mac is accidentally damaged or goes belly-up out of warranty.

The price of AppleCare+ doesn’t rise as you add options, either. AppleCare+ for the Mac Pro is $499 if you buy the basic $5,999 model. It’s still $499 if you buy a $52,999 configuration. Paying $499 for AppleCare+ coverage is an obvious choice if you’re buying a Mac that costs more than most cars.

AppleCare: Good plan, bad value

AppleCare+ is arguably the best extended warranty plan that exists today. Apple’s customer service is excellent, the plans are reasonably priced, and the breadth of coverage is appreciated. Still, it’s a bad value and not worth the price for most people.

Yes, it’s possible you’ll drop your iPhone and crack the screen, but odds are you won’t, and you can reduce the odds with a good iPhone case. It’s better to accept some risk and keep the price of the AppleCare plan in your pocket.



READ SOURCE

This website uses cookies. By continuing to use this site, you accept our use of cookies.