finance

I tell lottery winners they’re millionaires… but I can’t ever enter myself – I don’t envy them & cry on calls


A LOTTO worker whose job is calling up newly made millionaires has told how he doesn’t envy them.

Andy Carter, a senior winners’ adviser at The National Lottery, added he often cries during the calls – and not everyone is happy to be told they’ve won.

Andy Carter is the senior winners’ adviser at The National Lottery

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Andy Carter is the senior winners’ adviser at The National LotteryCredit: PA
Mark and Helen Francis won £1million in 2022

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Mark and Helen Francis won £1million in 2022Credit: Huw John
Joe and Jess Thwaite, from Gloucester, scooped £184 million in a draw

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Joe and Jess Thwaite, from Gloucester, scooped £184 million in a drawCredit: Splash

Andy has handed out more than £2billion in lottery wins during his 17 years on the job.

But he’ll never win himself.

Lottery employees can’t enter the draw due to strict rules, he told Business Insider.

But even if he could, he wouldn’t want to take home the jackpot, he added.

“Winning the lottery is wacky,” he said. “The impact can be huge.”

He told how he can be reduced to tears on calls with newly made millionaires, as they tell him their stories of stuggle.

He said: “People have managed to not be evicted from their home because of it. Sometimes, I’ve shed a tear at the difference it can make.”

Andy added that every call he makes is different, and he has to change his style depending on who’s on the phone.

He added: “I might be dealing with the 85-year-old who feels overwhelmed, just wants to help her family out, and is worried about their future.

“You’ve got to be able to change your tone. You’ve definitely got to be happy for someone, but you’ve also got to make sure that if they are worried, you can’t go in there bouncing up and down. You’ve got to read the room.”

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It comes as a man who scooped £2.8million on the Lotto ended up in court over just £400 after he blew all the cash in a lavish spending spree.

Mike Antonucci, an antique dealer, won the eye-watering sum when he got his hands on the golden ticket in 1995.

Elsewhere, a former jailbird who hit the lottery jackpot revealed he spent more than half of it on real estate but he still lives with his parents.

Reformed drug and gambling addict Kursat Yildirim, 43, known as Chico, turned his life around after winning £8.7 million in the German lottery last year.





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