Many more banks are choosing to shutter branches, impacting those who prefer to conduct their affairs in person. However, with a shift towards digital banking online or via mobile, banks state some branches have to close.
HSBC is taking the decision to shut 114 branches from this month onwards, and some have just days left before permanent closure.
The bank explained over the past five years, use of the HSBC branch network by regular customers has fallen by 65 percent.
In addition, HSBC stated footfall in the majority of closing branches has reduced by at least 50 percent.
Some of the closing branches are now serving fewer than 250 customers a week, the bank added.
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It attributed some of the loss of in-person customers to the COVID-19 pandemic.
HSBC also flagged a shift towards digital banking, with 97.5 percent of its transactions completed digitally.
Since 2017, the bank states usage of its mobile app has almost tripled.
Jackie Uhi, managing director of UK distribution at HSBC, said: “People are changing the way they bank and footfall in many branches is at an all-time low, with no signs of it returning.
“Banking remotely is becoming the norm for the vast majority of us.
“Not only can we do it anywhere at any time of day or night, many more things can be done at the customers’ convenience and don’t rely on a branch visit.
“The decision to close a branch is never easy or taken lightly, especially if we are the last branch in an area.
“We’ve invested heavily in our ‘post closure’ strategy, including providing free tablet devices to selected branch customers who do not already have a device to bank digitally, alongside one-to-one coaching to help them migrate to digital banking.”
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The full list of HSBC branches closing in the coming year is as follows:
- Market Place, Blandford Forum – April 18, 2023
- Devonshire Road, Bexhill-On-Sea – April 18, 2023
- Market Hill, St Ives – April 18, 2023
- Fore Street, St Austell – April 18, 2023
- Frogmore Street, Abergavenny – April 18, 2023
- Church Street, Cromer – April 18, 2023
- The Commons High Street, Shaftesbury – April 25, 2023
- Badminton Road, Downend – April 25, 2023
- Market Pl, Market Bosworth – April 25, 2023
- 74 High Street, Alton – April 25, 2023
- Broad Street, Leominster – April 25, 2023
- Railway Road, Coleraine, Northern Ireland – May 2, 2023
- Bank Square, Wilmslow – May 2, 2023
- Alexandra House, The Quay, Bideford – May 2, 2023
- Market Place, Gainsborough – May 2, 2023
- Whitley Road, Whitley Bay – May 2, 2023
- Broad Street, Launceston – May 2, 2023
- Biggin Street, Dover – May 9, 2023
- High Street, Brecon, Wales – May 9, 2023
- Front Street, Arnold – May 9, 2023
- Broadway, Didcot – May 9, 2023
- Wellington Square, Minehead – May 9, 2023
- Market Street, Brighouse – May 16, 2023
- King Street, Stroud – May 16, 2023
- Baxtergate, Whitby – May 16, 2023
- 1 High Street, Stamford – May 16, 2023
- Great Cornbow, Halesowen – May 16, 2023
- East Street, Bridport – May 23, 2023
- Church Road, Hove – May 23, 2023
- Market Hill, Sudbury – May 23, 2023
- Barras Street, Liskeard – May 23, 2023
- Market Place, Fakenham – May 23, 2023
- Gloucester Road, Filton – May 30, 2023
- Murraygate, Dundee – May 30, 2023
- 109 High Street, Waltham Cross – May 30, 2023
- Hinckley Road, Leicester – May 30, 2023
- High Street, Market Harborough – May 30, 2023
- High Street, Stourport-On-Severn – May 30, 2023
- Market Place, Frome – June 6, 2023
- Meadow Lane, Portadown, Northern Ireland – June 6, 2023
- Princess Street, Knutsford – June 6, 2023
- Murray Place, Stirling, Scotland – June 6, 2023
- Beaufort Square, Chepstow, Wales – June 6, 2023
- Market Place, Pocklington – June 6, 2023
- High Street, Skipton – June 13, 2023
- Herbert Terrace, Stanwell Road, Penarth, Wales – June 13, 2023
- High Street, Honiton – June 13, 2023
- Wells Road, Ilkley – June 13, 2023
- Market Place, Sleaford – June 13, 2023
- Fowler Street, South Shields – June 13, 2023
- London Road, Twickenham – June 20, 2023
- Gloucester Road, Ross-On-Wye – June 20, 2023
- Sheep Street, Bicester – June 20, 2023
- High Street, Oakham – June 20, 2023
- Market Place, Wells – June 20, 2023
- Fore Street, Hertford – June 20, 2023
- Station Road, New Milton – June 27, 2023
- High Street, Lewes – June 27, 2023
- High Street, St Neots – June 27, 2023
- Molesworth Street, Wadebridge – June 27, 2023
- Commercial Street, Pontypool, Wales – June 27, 2023
- New Market, Beccles – June 27, 2023
- High StreetPortishead – July 4, 2023
- North StreetLeatherhead – July 4, 2023
- Aldermans Hill, Palmers Green – July 4, 2023
- High Street, Coalville – July 4, 2023
- Victoria Square, Droitwich – July 4, 2023
- Market Place, Long Eaton – July 11, 2023
- Middle Road, Southampton – July 11, 2023
- Station Road, Port Talbot, Wales – July 11, 2023
- Market Street, Kingswinford – July 11, 2023
- North StreetWetherby – July 11, 2023
- Bromborough Village Road, Brombrough – July 18, 2023
- Town Street, Horsforth – July 18, 2023
- 189 High Street, Gosforth – July 18, 2023
- High Street, Bognor Regis – July 18, 2023
- High Street, Marlow – July 18, 2023
- High Street, Harpenden – July 18, 2023
- High Street, Christchurch – July 25, 2023
- Sutton Park Road, Seaford – July 25, 2023
- Church Street, Ripley – July 25, 2023
- High Street, Tonbridge – July 25, 2023
- 91 High Street, Blackwood, Wales – July 25, 2023
- Mile Cross Lane, Norwich – July 25, 2023
- Canford Lane, Westbury-On-Trym – August 1, 2023
- Upper Richmond Road, Putney – August 1, 2023
- Stamford Street, Ashton-Under-Lyne – August 1, 2023
- Moor Street, Ormskirk – August 1, 2023
- The Square, Kenilworth – August 1, 2023
- High Street, Reigate – August 8, 2023
- High Road, North Finchley – August 8, 2023
- Market Place, Cirencester – August 8, 2023
- Market Place, Henley-On-Thames – August 8, 2023
- Vale Street, Denbigh, Wales – August 8, 2023
- Finchley Road, Hampstead – August 15, 2023
- Market Place, Chippenham – August 15, 2023
- Bethnal Green Road, Bethnal Green – August 15, 2023
- High Street, Hornchurch – August 15, 2023
- Conway Road, Colwyn Bay, Wales – August 15, 2023
- Cornhill, Dorchester – August 22, 2023
- Queen Street, Morley – August 22, 2023
- Market Place, Wymondham – August 22, 2023
- Union Street, Ryde,- August 22, 2023
- High Street, Windsor – August 22, 2023
- Llandennis Road, Rhyd-Y-Penau, Wales – August 29, 2023
- Nottingham Road, Eastwood – August 29, 2023
- High Street, Leighton Buzzard – August 29, 2023
- High Street, Cowbridge, Wales – TBC
- Market Place, Settle – TBC
- Station Road, Oxted – TBC
- Market Place, Epworth – TBC
- 1 The Square, Holsworthy – TBC
- 17 The Marsh, Hythe – TBC
- Tudor Square, Tenby, Wales – TBC
