Managed services News
Rick Whiting
As part of the CRN MSP 500 we asked top executives to describe the single, most significant change their managed service provider company made in the last year to drive success. Here’s what 20 had to say.
Changing Times
Demand for managed IT services has soared in recent years and that has generated growth for a lot of managed service providers.
MSP executives, consequently, have had to make many decisions to meet the needs of the rapidly evolving market, facing such questions as where to invest resources, how many people to hire and with what skills, what services to offer and what types of customers to serve.
As part of the CRN 2023 Managed Service Provider 500 project, we asked executives at the MSPs on this year’s list the question: What is the single biggest/most significant change your company has made in the past year to drive success?
Here’s what 20 MSP executives had to say.
3rd Element Consulting
Dawn Sizer, CEO
Mechanicsburg, Pa.
Dropping smaller, less profitable companies, or companies not willing to invest in themselves to focus on those who are.
Advizex
C.R Howdyshell, President
Independence, Ohio
Growing our team to increase our expertise in the MS space. Focusing on having everything as a service: Security Operations-as-a-Service, Monitoring-as-a-Service, Network Operations Center-as-a-Service].
BASE Solutions
Atul Bhagat, President and CEO
Tysons Corner, Va.
We have invested a significant amount in marketing this year, which we hope will further enable growth into 2023.
Broadview Networks
Michael Orloff, President
Winnipeg, Manitoba
We put a lot of investment into building our cybersecurity practice to complement our managed services. This includes assessments, remediation and a recurring managed security offering.
