finance

Full list of internet providers offering discounted broadband for millions on Universal Credit and other benefits


MILLIONS on Universal Credit are entitled to discounted broadband – but there’s lots of deals to choose from.

Social tariffs are available to all households claiming the benefit – and they can save you hundreds on your bills.

A number of broadband providers offer discounted rates to those on benefits

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A number of broadband providers offer discounted rates to those on benefits

You can sign up if you are claiming other benefits too, including pension credit and personal independence payment.

But eligibility criteria can vary and each provider offers different packages.

Figures revealed by Ofcom in October showed the number of households on social broadband tariffs had risen from 55,000 to 136,000 since January 2022.

But millions are still missing out on the tariffs, which can cut bills by around £230 a year.

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In August, Sun Money called on the government, regulator Ofcom and suppliers to do more to support struggling customers. 

We launched a tool with cost of living champions Nous to help highlight how much customers could save. 

We also called on firms to make it easier for customers to switch to tariffs.

What providers offer social broadband tariffs?

You can use price comparison websites such as moneysupermarket.com and Uswitch.com to compare the best social broadband tariffs.

Ofgem has a list on its website of all the providers that offer the tariffs too.

The full list includes the price per month and internet speed.

Air Broadband Air Support

  • £20 a month
  • 100 Mbit/s speed

BT Home Essentials

  • £15 a month
  • Around 36 Mbit/s speed

BT Home Essentials 2

  • £20 a month
  • Around 67 Mbit/s speed
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Community Fibre Essential

  • £12.50 a minth
  • 20 Mbit/s speed

Country Connect Social Tariff

  • £15 a month
  • 50 Mbit/s speed

EE Basics

  • £12 a month
  • Up to 25 Mbit/s speed

G. Network Essential Fibre Broadband

  • £15 a month
  • 50 Mbit/s speed

Grayshott Gigabit Connect

  • £20 a month
  • 100 Mbit/s speed

Hyperoptic Fair Fibre 50

  • £15 a month
  • 50 Mbits/s speed

Hyperoptic Fair Fibre 150

  • £20 a month
  • 150 Mbits/s speed

KCOM Full Fibre Flex

  • £14.99 a month
  • 30 Mbits/s speed

Lightning Fibre Social Tariff

  • £15 a month
  • 50 Mbits/s speed

Lothian Broadband Social Tariff

  • £19.99 a month
  • 100 Mbits/s speed

NOW Broadband Basics

  • £20 a month
  • 36 Mbits/s speed

Sky Broadband Basics

  • £20 a month
  • 36 Mbits/s speed

Virgin Media Essential Broadband

  • £12.50 a month
  • 15 Mbits/s speed

Virgin Media Essential Broadband Plus

  • £20 a month
  • 54 Mbits/s speed

Vodafone Essentials Broadband

  • £12 a month
  • 38 Mbits/s speed

VOXI For Now

  • £10 a month
  • 5G where available

WightFibre Essential Broadband

  • £16.50 a month
  • 100 Mbits/s speed

If you aren’t entitled to Universal Credit but do receive other benefits, it’s worth checking with the provider whether you can get a social tariff.

You can apply for most tariffs online, or can call your provider and ask to switch.

If your provider doesn’t offer a social tariff, you can usually switch to one that does.

But beware – you might have to pay an early exit fee if you switch.

And always shop around for the best deals as you might find a normal broadband deal that’s cheaper than a social tariff.

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