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FedEx to open First Advanced Capability Community (ACC) in India


FedEx has announced plans to open its first Advanced Capability Community (ACC) in Hyderabad, India in 2023. The opening is part of a broader multi-year initiative to strengthen the recruitment and development of the company’s diverse workforce all around the world and build a more efficient and agile organisation to enhance how we deliver for our customers.

FedEx plans to set up ACCs in different parts of the world in the future. Locations will be selected based on business needs and access to highly skilled talent pools. Each community is planned to be staffed by full-time FedEx team members across many functional areas who will provide shared services to support the technological and digital requirements of the entire FedEx enterprise. The digital innovation these communities will provide will enable the company to provide even greater value in the global supply chain ecosystem.

The India government’s focus on providing world-class infrastructure to build a technology-driven and knowledge-based economy makes the country an ideal location for the first ACC. The first ACC will be situated in Hyderabad and is anticipated to launch in the second half of 2023. The state of Telangana and its capital, Hyderabad, has been focusing on its engineering and digital enterprise talent pool to support international organisations that want to set up a presence here.

“FedEx is creating the world’s most flexible, efficient, and intelligent supply chain for our customers,” Raj Subramaniam, FedEx Corp president and chief executive officer (CEO), said in a statement. “The opening of our first Advanced Capability Community in India, a critical market for FedEx, will enable us to be faster, more flexible, and secure as we innovate digitally. This move supports our long-term vision to grow our Asia Pacific, Middle East, and Africa business as well as provide opportunities to develop technology for the benefit of our global customers.”

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Meanwhile, FedEx Corp provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $94 billion, the company offers integrated business solutions through operating companies competing collectively, operating collaboratively and innovating digitally under the respected FedEx brand.

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