Businesses across the globe are exploring new ways to improve business productivity and efficiency in this new digital-first era. One way to effectively enhance employee engagement and productivity, boost collaboration and lower costs is by leveraging the benefits of digital transformation and unified communications. To understand the different ways small and medium businesses can implement unified communications, ET Digital is organising a panel discussion on the topic ‘Unlocking the benefits of Unified Communications for MSMEs in a digital-first era’ with Anand Bala – Business Leader, Mass Market – India & SAARC, Zoom, Uttam Singhal, CEO, US Transworld Logistics, and Jhumki Pandey, Director of Business Operations and Customer Success, The Global Associates as part of the ET MSME Talks under the ET MSME Awards. Watch the panellists engage in a discussion that covers a series of topics including how to select the right UC solutions and digital tools and leverage the benefits of digital transformation and unified communications, among others.