Restrictions on valid reasons for local administrations to order suspension of internet services in districts have been tightened in the Telecom Suspension Rules 2017. But the Supreme Court has sought plugging of procedural gaps. Unannounced restriction of internet services is illegal and orders must satisfy the tests of necessity and proportionality. The court has asked GoI if a protocol exists to curb arbitrary internet shutdowns. That is a valid ask. Apart from business, governance and justice are affected by lack of virtual access.
There is some progress on the ground with the number of incidents of internet restrictions declining last year. Yet, that cannot compensate for a codified response. There is scope to grade restriction to, say, control of social media instead of an internet shutdown. A case can also be made to have provision of internet access declared an essential service. The ministry of electronics and information technology is the competent authority, the Supreme Court has observed, rather than state governments to address the matter. The response from GoI can bring clarity to the issue and reduce recourse to the judiciary.