technology

Best Buy just announced a new membership—My Best Buy. Here's what you need to know


Best Buy is one of the premier spots to shop for home electronics, appliances, entertainment gadgets, and more. And now, the retailer has added a new membership program to its offering to help shoppers save both time and money. Called My Best Buy, the three-tiered membership, which replaces Best Buy TotalTech, includes tons of perks and benefits, ranging from free shipping for online orders to exclusive access to deals, 24/7 Geek Squad tech support, and more, all for a lower annual fee. There’s even a free option with one very important perk for just signing up (free shipping!).

If you shop for tech, appliances, home goods, and more, you’ll want to know more about My Best Buy.

Sign up for My Best Buy

What is My Best Buy?

My Best Buy is a new membership program open to any Best Buy customers. It’s touted as helping you “save time, save money, and make the most of your tech.” The My Best Buy membership comes in three tiers called My Best Buy, My Best Buy Plus, and My Best Buy Total, each with its own unique set of perks. My Best Buy is the simplest and most affordable plan (it’s free!) and My Best Buy Total is the highest end option with all the bells and whistles. With the three options, there’s something for every budget and lifestyle, and for every type of customer, whether you shop from time to time or make purchases often.

What perks come with a My Best Buy membership?

A My Best Buy membership comes with tons of perks, including free shipping without order minimums, tech support as needed, exclusive access to sales and events, extended return periods, and even the inclusion of protection plans with eligible purchases. Additionally, My Best Buy plans make it simple to keep track of your orders, see your purchase history, and quickly checkout when you need to buy items in a pinch.

What are the different My Best Buy memberships?

Woman in a Best Buy uniform listening to a man

Credit:
Best Buy

My Best Buy memberships come with perks like free shipping, exclusive deals, and hands-on help.

As noted, there are three My Best Buy membership tiers.

My Best Buy

This free-to-join My Best Buy membership includes free standard shipping on purchases you make online, with no minimum amount, though there are some exclusions. All you need to do to join is sign in with your e-mail address and password if you already have an existing Best Buy account. You can also sign in with a Passkey, Apple, or Google. If you don’t have an account, create one online by going to the Account tab at the top of the homepage and selecting “Create Account.” You’ll need to include your first and last name, e-mail address, a secure password, and your phone number, which is used for account recovery purposes. You can also easily sign up with Google without having to input these credentials.

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My Best Buy Plus

For an annual fee of $49.99, you get the same free standard shipping that’s included in the standard My Best Buy plan, as well as free 2-day shipping on eligible items (in areas where 2-day shipping is available), exclusive member prices on thousands of items, exclusive access to sales, events, and products, and an extended 60-day return window on most products. Free 2-day shipping only applies to eligible products and can be impacted by limited inventory or constrained carrier capacity. The plan automatically renews each year, but you can also cancel any time before the next year’s billing cycle. To cancel, call 1-888-237-8289 (1-888-BEST-BUY) or go to manage subscriptions in your account. To sign up, tap the Add to Cart button, add your credentials, and you’re ready to shop!

My Best Buy Total

The highest tier plan for frequent shoppers or those who plan to buy big-ticket items is My Best Buy Total. It’s $179.99/yr. and includes everything you’ll find in My Best Buy Plus along with a few additional perks. This includes up to two years of product protection through plans like AppleCare+ when you purchase eligible new products (as long as you remain a My Best Buy Total member), access to 24/7 tech support for any tech and appliance products (even those purchased elsewhere), VIP member support, and 20% off the labor portion of eligible repairs. As with the My Best Buy Plus membership, the plan automatically renews each year, but you can cancel any time before the next billing cycle. Add to cart to get started.

What exclusive deals to My Best Buy members get?

There are Exclusive Member Deals for My Best Buy members, visible via a special section on the website. Featured offers change all the time but range from as much as $230 off a Microsoft Surface Pro laptop to 20% off select SteelSeries Arctis Nova Pro headsets, and more. Savings are on products in top categories like laptops, headphones, TVs, soundbars, projectors, home appliances and home appliance packages, home security cameras, toys, games, and collectibles, office chairs, smartphone and tablet accessories, computer peripherals, and more. Check back daily for new exclusive member deals.

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My Best Buy vs. Best Buy Totaltech

Best Buy Totaltech was Best Buy’s previous membership program, and it was transferred to My Best Buy on June 27, 2023. Best Buy Totaltech focused primarily on tech support, offering unlimited tech support for all tech and appliances, even if they weren’t purchased at Best Buy. It included in-store, phone, and online assistance. It also included 20% off repairs as well as 20% off Geek Squad Protection and AppleCare+. Best Buy Totaltech was $199.99 per year, which means with My Best Buy, you can now get all the same benefits you got with Totaltech and then some for $20 less with the My Best Buy Total plan. Plus, you have the option to downgrade to the $49.99 yearly My Best Buy Plus plan if you want to focus only on fast and free shipping, extended returns, and access to exclusive deals.

If you are already a Best Buy Totaltech member, you will continue to receive the same benefits you have been getting with that membership until your renewal date arrives, should it occur after July 26, 2023. Once the renewal time arrives, your existing benefits will change to the new ones. Best Buy Totaltech members should have received an e-mail, or will receive one soon, providing additional details on what updated membership benefits they will be receiving. At your point of renewal, you can keep the highest tier plan to maintain access to 24/7 tech support, product protection plans, and discounts on repairs, or downgrade to one of the more affordable membership options.

Should you sign up for My Best Buy?

Man helping woman load a TV into a car

Credit:
Best Buy

With a My Best Buy membership, you can get help with your purchases.

If you shop online at Best Buy at least a few times a year, either for bigger ticket items or consistent, recurring purchases, like video games, software, tech gadgets, appliance accessories, gifts, and more, you will find value in signing up for My Best Buy. If you are already a Best Buy Totaltech member, you’ll want to maintain those perks through the new My Best Buy membership, especially since you’ll be saving in the long run and getting more for the membership.

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The ability to enjoy fast and free shipping, no matter the order amount, means you can save on time and gas. Order items like printer ink cartridge refills, home office gear, video game accessories, phone cases, toys, and more, online and have them shipped directly to your home. With your personal details already saved, online checkout will also be a breeze.

During busy shopping periods like the holiday season, you’ll love not having to brave the crowds, shopping from the comfort of your couch with the reassurance that your gifts will arrive on time. If you plan to buy at least one big new product this year, whether it’s a phone, laptop, smartwatch, or appliance, having a protection plan already paid for through your membership will come in handy, as will the ability to contact tech support 24/7, whenever you need to troubleshoot an issue, need help with set-up, and more.

Finally, with access to exclusive sales, you’ll be the first to know what is being offered for a killer deal and can take advantage of big savings. Think you might have jumped the gun too soon and bought something you might not need, or want to swap for another model? The extended 60-day return window will be appreciated as well, especially if you want to buy gifts early for loved ones to maximize savings. You have the reassurance that you can return or exchange it if the item is something they already have.

My Best Buy is worth considering to save money, time, and maximize your purchases with Best Buy online.

Sign up for My Best Buy

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Prices were accurate at the time this article was published but may change over time.





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