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As hype slows down, pragmatism setting into AI, says Debjani Ghosh of Nasscom


From the peak of hype in artificial intelligence (AI), a more pragmatic phase is setting in, where companies and countries are increasingly focused on identifying the specific problems AI can address, Debjani Ghosh, president of technology industry body Nasscom, said on Wednesday.

“While AI is undoubtedly transformative, it is not magic. We humans will play a crucial role in making AI real. I believe we are well positioned to lead the era of applied AI with human centricity at its very heart,” Ghosh said at the Global IndiaAI Summit in New Delhi.

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“We have to put AI in the human loop and not humans in the AI loop. I think that’s the change we have to make.”

According to Ghosh, the global south is in dire need of patient capital, which is currently scarce. This capital is crucial for building the necessary computing infrastructure and investing in deep tech.

“We have to improve the talent density in this region. It is not just about upskilling and reskilling people and creating talent. Most of the good ones will go and build AI solutions, but they will build them somewhere else. We have to build talent density, scale, and retain talent, and if possible, get people back because many people working on AI around the world are from our country,” she said.

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Ghosh highlighted two parallel truths in the AI world. “One, AI is a truly transformative, general-purpose technology, with the potential to change economies and alter societies. Two, there is a tremendous amount of dollars being invested in AI without clear insights into what it will result in and what the return on investment (ROI) will be.

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According to Ghosh, it is still too early in the AI journey to concentrate on regulation.“Whatever we are going to regulate today, we are going to be back at the table a few years down saying we have to change everything. Instead, we should look at creating an ecosystem and environment where innovation thrives with ethics. Ethics is going to be a game changer,” she said.



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