“The airline has achieved a remarkable digital transformation by implementing SAP RISE 2022 Enterprise Resource Planning (ERP) system to SAP cloud. With the help of implementation partner Wiredsoft – Ally Wiredsoft Solutions (P) Ltd. – the airline successfully completed the migration ahead of schedule, showcasing their commitment to innovation and progress. Recognizing the need for modernization due to their outdated systems on a decade-old on-premise IT infrastructure, Alliance Air moved to a cutting-edge cloud infrastructure, a step towards improving operational efficiency and enhancing the customer experience,” said Mukesh Sareen head of IT at the state-run airline.
“The implementation of SAP RISE system will revolutionize key business operations in Finance, Human Resources, Commercial Operations, and Engineering. This will unlock new possibilities for the airline,” said Manoj Aggarwal, director of Ally Wiredsoft Solutions.
The airline also been exploring use cases for ChatGPT for uplifting its customer experience.
The airline’s transformation is being led by CEO Mr. Vineet Sood, Head-IT Mr. Mukesh Sareen, along with Chief Financial Officer Mr. Ambar Mondal.
